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Call usCall us<table border="0" cellspacing="0" style="width:100%;"><tbody><tr><td class="cpf-alert-info" style="width:85%;height:208px;"><p style="text-align:left;">We seek your patience and understanding as call demand could be high during this period due to the COVID-19 situation. </p><p style="text-align:left;">If you have urgent transactions, we strongly encourage you to transact online via <a href="https://www.cpf.gov.sg/">CPF website</a> or <a href="/Members/Services/others/esvpages/e-services/mobile"> <em>myCPF</em> mobile app</a>. If you do not have a SingPass account or if you need to reset your password, you can <a href="https://www.singpass.gov.sg/" target="_blank">register for /reset your SingPass via the SingPass website</a>.</p><p style="text-align:left;">For more information, please read the <a href="/members/Others/member-pages/advisory-1">CPF Customer Service Advisory</a>.</p></td><td style="width:15%;height:208px;text-align:center;">​</td></tr></tbody></table><p> </p><p>​​<strong>Have a question? We’ll be glad to help. Call us for general enquiries.</strong><br></p><p>We strive to serve you within 30 seconds. However, the wait could be as long as 15 minutes when we are experiencing high call volume. <br></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;">​<span aria-hidden="true"></span><span aria-hidden="true"></span>​<span aria-hidden="true"></span><strong>1800-227-1188 for local calls</strong>​<span aria-hidden="true"></span></td><td class="ms-rteTableOddCol-default" valign="middle" rowspan="2" style="width:30%;text-align:center;"><p>​Mondays to Fridays<br>(except Public Holidays)<br></p><p>8.00am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span></p><p>​Eves of Christmas, New Year and Chinese New Year</p><p>​8.00am to 1.00pm</p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">​+65-6227-1188 from overseas​</td></tr></tbody></table> <br> <p>To avoid waiting in the line, you can make an appointment for us to return your call via <a href="https://www.cpf.gov.sg/eSvc/Web/Services/Appointments/CreateCallbackCover">Callback@CPF</a>. This service enables you to select and book a dedicated time slot <strong>at least one working day in advance</strong>, for us to return your call to tend to your enquiry. This is the quickest way to reach us.</p><p>    </p><p> <strong>Interactive Call Flow (PNG, 0.2MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png"><img alt="Interactive Call Flow" src="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png" style="width:100%;height:auto;" /></a><em>*OneKey token will no longer be available from 1 March 2021. For more information, please refer to the </em> <a href="https://www.ifaq.gov.sg/SINGPASS/apps/fcd_faqmain.aspx#TOPIC_211144" target="_blank"> <em>FAQs</em></a><em> at singpass.gov.sg.</em><br></p><p>  <strong></strong></p><p> <strong>Call Authentication Interactive Call Flow (PNG, 0.1MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Callflow_Authentication.png"><img alt="Call Authentication Flow" src="/Assets/common/PublishingImages/Contact%20Info/Callflow_Authentication.png" style="width:100%;height:auto;" /></a></p><p> <em>*OneKey token will no longer be available from 1 March 2021. For more information, please refer to the </em> <a href="https://www.ifaq.gov.sg/SINGPASS/apps/fcd_faqmain.aspx#TOPIC_211144"> <em>FAQs</em></a><em> at singpass.gov.sg.</em><br></p><h3> <strong>CPF Employer Hotline</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;text-align:center;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <strong>6220-2340</strong><strong><strong> for local calls<span aria-hidden="true"></span></strong></strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><div><p>​<span aria-hidden="true"></span>Mondays to Fridays<br> (except Public Holidays)<br></p></div><p>8.00am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span></p><p>Eves of Christmas, New Year and Chinese New Year</p><p>​8.00am to 1.00pm</p></td></tr><tr class="ms-rteTableOddRow-default" style="text-align:left;"><td class="ms-rteTableEvenCol-default" style="width:50%;">​+65-6220-2340 from overseas</td></tr></tbody></table><p> </p><p> <strong>Interactive Call Flow</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Employer_Hotline.png"><img alt="Interactive Call Flow" src="/Assets/common/PublishingImages/Contact%20Info/Employer_Hotline.png" style="width:100%;height:auto;" /></a></p><h3> <strong>Feedback to Quality Service Manager</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;"> <strong>1800-226-3866 for local calls</strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><p>Mondays to Fridays<br>(except Public Holidays)<br></p><p>​8.30am to 5.00pm<br></p><p>Eves of Christmas, New Year and Chinese New Year<br></p><p>8.30am to 1.00pm<br></p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">+65-6226-3866 from overseas<br></td></tr></tbody></table> <br> <br>TrueTrueTrue

 

 

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