The customer-centric CPF Lifestyle encompasses our Mission, Vision and Values. It is fondly referred to by all employees as "MVV" and is used to guide our daily activities. The MVV is championed by our Management.
Focus on Customers
At CPF Board, we seek to understand and be understood by adopting 3 principles of service excellence, i.e. understanding customers; creating informed customers and providing positive impressions. We strive to exceed customers' expectations and delight them.
Take Charge, Change & Innovate
We have a culture of challenging our employees to exercise initiative and to explore better ways of doing things. We take pride in innovation and regularly add value to our work. We treat change as opportunities to learn.
Practise Lifelong Learning
All our employees are encouraged to apply their knowledge and share their experience with one another to improve work and life. We welcome open communication between Management and employees. We actively seek new areas for learning.
Do Your Best
At CPF Board, every individual matters. We strive to find solutions to overcome barriers and we work with an end in mind to achieve the desired results. We embrace challenges with a "never say die" attitude.
Essentially, we offer our people:
3 Principles of Service Excellence